Your tracking link is emailed to you the moment your parcel is scanned by the courier, usually 1 to 2 working days after you order. Check your spam folder before assuming it has not arrived.
Tracking can take up to 48 hours to show its first movement. That is normal and does not mean anything is wrong.
Lost your email, or tracking has not moved in over a week? Send your order number to support@lomarastore.com and we will chase it for you.
Lomara Store
Last updated: 2 September 2026
Welcome to Lomara Store.
In these Terms, "we", "us" and "our" mean Lomara Store. "You" means anyone who visits, browses or buys from us.
We operate lomarastore.com and everything on it: the content, the features, the tools, the products and the services (together, the "Services"). Our store is powered by Shopify, which is the platform that lets us bring the Services to you.
These Terms of Service, together with any policy we link to from them, set out your rights and ours. Please read them properly. They include things that matter, including warranty disclaimers and limits on our liability.
By visiting, interacting with or using the Services, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree with them, please do not use the Services.
By agreeing to these Terms you confirm that you are at least the age of majority where you live, and that any minor in your care who uses the Services does so on a device you own or manage, with your consent.
To use the Services, including browsing our store or placing an order, you may be asked for information such as your name, contact details, billing address, payment details and delivery address. You confirm that everything you give us is accurate, current and complete, and that you have the right to give it to us.
You are responsible for keeping your account details secure and for everything that happens under your account. You may not transfer, sell, assign or licence your account to anyone else.
We work hard to show our products honestly. Even so, colour and appearance can shift depending on your screen, your device and your display settings.
We do not guarantee that the look, feel or quality of any product will match your expectations or appear exactly as shown on our site.
Product descriptions may change at any time, at our discretion and without notice. We may discontinue any product at any time, and we may limit quantities available to any person, region or jurisdiction on a case by case basis.
When you place an order you are making an offer to buy. We may accept or decline any order at our discretion. Your order is not accepted until we confirm it, and we must receive and process your payment first.
Please check your order carefully before you submit it. Once an order is accepted, we may not be able to cancel or change it.
If we decline, change or cancel an order, we will try to reach you using the email address, billing address or phone number you gave us at the time of the order.
Returns and exchanges are handled solely in line with our Refund Policy.
You confirm that anything you buy from us is for your own personal or household use, and not for commercial resale or export.
Prices, discounts and promotions can change without notice. The price you pay is the price showing when your order is placed, and it will be set out in your order confirmation.
Unless we say otherwise, listed prices do not include taxes, delivery, handling, customs or import charges.
Prices on lomarastore.com may differ from prices in any physical store or any third party marketplace. We may run promotions from time to time under their own separate terms. Where a promotion's terms conflict with these Terms, the promotion's terms win for that promotion.
You agree to keep your payment and account details accurate and up to date, including your email address, card number and expiry date, so we can complete your orders and reach you when needed.
You confirm that: the card details you give us are true, correct and complete; you are authorised to use that card; the charges will be honoured by your card issuer; and you will pay the amounts due at the prices shown, including delivery, handling and any applicable taxes.
All delivery times are estimates. They are not guarantees.
We are not liable for shipping or delivery delays, including delays caused by carriers, customs processing or anything outside our reasonable control. Once we hand a parcel to the carrier, title and risk of loss pass to you.
The Services, including all trademarks, branding, text, imagery, graphics, product reviews, video and audio, and the way all of it is designed, selected and arranged, are owned by Lomara Store, our affiliates or our licensors, and are protected by copyright, trademark and other intellectual property laws.
These Terms let you use the Services for your own personal, non commercial use only. You must not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store or transmit any material from the Services without our prior written consent.
Nothing in these Terms grants you any licence or right under any patent, trademark, copyright or other intellectual property belonging to Lomara Store, Shopify or any third party. Unauthorised use of the Services may breach intellectual property law. All rights not expressly granted here are reserved.
The Lomara Store name, logo, product names, designs and slogans are our trademarks or those of our affiliates and licensors. You must not use them without our prior written permission. Shopify's name, logo, product names, designs and slogans are trademarks of Shopify. All other names and marks appearing on the Services belong to their respective owners.
The Services may give you access to tools provided by third parties that we neither monitor nor control.
Those tools are provided "as is" and "as available", with no warranties, representations, conditions or endorsement of any kind. We accept no liability arising from your use of them.
Using any optional third party tool is entirely at your own risk and discretion. Please make sure you have read and accepted the relevant provider's own terms.
We may add new features, tools and resources to the Services in future. Anything new forms part of the Services and is covered by these Terms.
The Services may contain links to, or embedded functionality from, websites operated by third parties. We are not responsible for reviewing or assessing the content or accuracy of any third party material or site.
If you choose to leave lomarastore.com to visit those sites, you do so at your own risk. We are not liable for any harm or loss connected to your access to third party sites, or to your purchase or use of anything on them. Please read the relevant third party's policies before you transact with them, and direct any complaints or questions about their products and services to them.
Lomara Store is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Lomara Store. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Lomara Store, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Lomara Store.
All personal information we collect through the Services is handled in line with our Privacy Policy, available on lomarastore.com. Some personal information may also be subject to Shopify's Privacy Policy. By using the Services you confirm that you have read both.
Because the Services are hosted by Shopify, Shopify collects and processes information about your access to and use of the Services in order to provide and improve them. Information you submit will be transmitted to and shared with Shopify, and with third parties who may be located in countries other than your own, so that the Services can be delivered to you. Our Privacy Policy has the detail.
If you send us ideas, suggestions, feedback, reviews, proposals, plans or any other content ("Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty free licence to use, reproduce, modify, publish, distribute and display it in any medium and for any purpose, including commercial use. We may use that licence to operate, evaluate, improve and promote the Services.
You confirm that: you own or have all necessary rights to the Feedback; you have disclosed any compensation or incentive you received for submitting it; and it complies with these Terms.
We are under no obligation to keep Feedback confidential, to pay for it, or to respond to it.
We may, but do not have to, monitor, edit or remove Feedback we consider unlawful, offensive, threatening, defamatory, obscene or otherwise objectionable, or that infringes anyone's rights or breaches these Terms.
Your Feedback must not infringe anyone's copyright, trademark, privacy, personality or other rights, must not be abusive, unlawful or obscene, and must not contain any virus or malware. You may not use a false email address, impersonate anyone, or mislead us or others about the origin of your Feedback. You alone are responsible for your Feedback and its accuracy. We take no responsibility for Feedback posted by you or by any third party.
Occasionally there may be typographical errors, inaccuracies or omissions on the Services relating to product descriptions, pricing, promotions, offers, delivery charges, transit times or availability.
We reserve the right to correct any error, inaccuracy or omission, and to change or update information or cancel orders where information was inaccurate, at any time and without prior notice, including after you have placed your order.
You may use the Services for lawful purposes only. You may not use them, directly or indirectly:
(a) for any unlawful or malicious purpose;
(b) to break any international, federal, national, provincial, state or local law, rule or regulation;
(c) to infringe our intellectual property rights or those of anyone else;
(d) to harass, abuse, insult, harm, defame, disparage, intimidate or threaten any person;
(e) to transmit false or misleading information;
(f) to send, receive, upload, download or reuse any material that does not comply with these Terms;
(g) to send or procure the sending of any advertising or promotional material, including junk mail, chain letters or spam;
(h) to impersonate any person or entity; or
(i) to restrict or inhibit anyone else's use or enjoyment of the Services, or to do anything that may harm Lomara Store, Shopify or other users, or expose them to liability.
You also agree not to:
(a) upload or transmit viruses or any other malicious code that could affect how the Services work;
(b) reproduce, duplicate, copy, extract, sell, resell or exploit any part of the Services;
(c) collect or track other people's personal information;
(d) spam, phish, pharm or pretext the Services;
(e) use any robot, spider, scraper, data gathering or extraction tool, automated device or process, or AI tool including agentic AI, to access the Services; or
(f) interfere with, bypass or circumvent our security measures, robot exclusion headers or any other measure we use to restrict access.
We may suspend, disable or terminate your account at any time and without notice if we believe you have breached any part of these Terms.
14.1 This section applies if you use, allow, enable or cause the deployment of an Agent to access, use or interact with the Services. "Agent" means any software or service that takes autonomous or semi autonomous action on behalf of, or at the instruction of, a person or entity, and that can run on behalf of or using a person's device without direct supervision.
14.2 No Agent may access, use or interact with the Services unless it identifies itself at all times and operates in strict accordance with section 14.4 below. No Agent may access, use or interact with the Services where we have asked it not to.
14.3 We may limit, including by technical means, whether and how any Agent accesses, uses and interacts with the Services.
14.4 Agents must: (i) identify in every HTTP and HTTPS request that the request comes from an Agent, and disclose the Agent's name by including "Agent/[agent name]" in the user agent string; (ii) not conceal or obscure that the access, use or interaction comes from an Agent, including by mimicking human behaviour and interaction patterns, or by completing or circumventing CAPTCHAs or other measures designed to distinguish humans from machines; (iii) answer truthfully any question or prompt that asks whether the interaction is coming from a human or a machine; and (iv) not circumvent or avoid any measure intended to block, limit, modify or control how Agents access, use or interact with the Services.
We may end this agreement, or your access to the Services or any part of them, at our sole discretion and at any time without notice. You remain liable for all amounts owing up to and including the date of termination.
The following sections survive termination: Intellectual Property, Feedback and Submissions, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver and Entire Agreement, Assignment, Governing Law, Privacy, and any other provision that by its nature should survive.
Information on the Services is provided for general information only. We do not warrant that it is accurate, complete or useful, and any reliance you place on it is at your own risk. We disclaim all liability arising from reliance on that material by you, by any other visitor, or by anyone told about its contents.
EXCEPT AS EXPRESSLY STATED BY LOMARA STORE, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THEM ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTY OR CONDITION OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE AND NON INFRINGEMENT. WE DO NOT GUARANTEE, REPRESENT OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES, SO THE ABOVE MAY NOT APPLY TO YOU.
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO CASE SHALL LOMARA STORE, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT INCLUDING NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCT BOUGHT THROUGH THEM, OR FROM ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING ANY ERROR OR OMISSION IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND ARISING FROM THE USE OF THE SERVICES OR ANY CONTENT OR PRODUCT POSTED, TRANSMITTED OR OTHERWISE MADE AVAILABLE THROUGH THEM, EVEN IF ADVISED OF THE POSSIBILITY.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.
You agree to indemnify, defend and hold harmless Lomara Store, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors and service providers from any loss, damage, liability or claim, including reasonable legal fees, payable to any third party arising out of: (1) your breach of these Terms or of any document they incorporate by reference; (2) your breach of any law or of the rights of a third party; or (3) your access to and use of the Services.
We will notify you of any claim we seek indemnity for. A failure to notify you promptly will not release you from your obligations unless you are materially prejudiced by it. We may control the defence and settlement of a claim at your expense, including the choice of legal counsel, but we will not settle a claim that imposes non monetary obligations on you without your consent, which you will not unreasonably withhold. You will cooperate with the defence of indemnified claims, including by providing relevant documents.
If any provision of these Terms is found to be unlawful, void or unenforceable, that provision will still be enforced to the fullest extent permitted by law, and the unenforceable part will be treated as severed. This will not affect the validity or enforceability of the remaining provisions.
If we do not exercise or enforce any right or provision of these Terms, that is not a waiver of that right or provision.
These Terms, together with any policy or operating rule we post on lomarastore.com, form the entire agreement between you and us and govern your use of the Services. They supersede any earlier or contemporaneous agreement, communication or proposal between us, whether spoken or written, including any previous version of these Terms.
Any ambiguity in these Terms will not be interpreted against the party that drafted them.
You may not delegate, transfer or assign these Terms, or any of your rights or obligations under them, without our prior written consent. Any attempt to do so is void. We may transfer, assign or delegate these Terms and our rights and obligations under them without your consent and without notice.
These Terms, and any separate agreement under which we provide the Services to you, are governed by and construed in accordance with the laws applicable in the jurisdiction where Lomara Store is headquartered. You and Lomara Store consent to the exclusive venue and personal jurisdiction of the courts in that jurisdiction.
Headings are for convenience only. They do not limit or otherwise affect these Terms.
You can always read the current version of these Terms on this page.
We may update, change or replace any part of these Terms at our sole discretion by posting the update on lomarastore.com. It is your responsibility to check this page from time to time. Where the law requires it, we will notify you of material changes, and those changes take effect on the date given in the notice. If you keep using the Services after a change is posted, you accept it.
If you have any questions about these Terms of Service, please get in touch through the contact page on lomarastore.com.
Last updated: September 2, 2026
Lomara Store operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Lomara Store is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
We may collect personal information from the following sources:
Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy . Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.
The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.
If you reside in the UK or European Economic Area, and subject to exceptions and limitations provided by local law, you may exercise the following rights in addition to the rights outlined above:
You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.
We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.
If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority. For the EEA, you can find a list of the responsible data protection supervisory authorities here.
Please note that we may transfer, store and process your personal information outside the country you live in.
If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at khanthegeek@gmail.com or contact us at Lomara, 20-22 Wenlock Road, London N1 7GU, United Kingdom. For the purpose of applicable data protection laws, we are the data controller of your personal information.
